Risk Management and Safety
The department provides important services to both Town employees and citizens through the administration of Commercial Liability Insurance, Workers’ Compensation Claims and Processing, Citizen Claims, Contract Reviews, Safety Management Systems, Loss Control, Hazard Mitigation, Industrial Hygiene, Internal Risk, and Safety Auditing, and the American’s with Disabilities Act (ADA) services for the public. Risk Management exists primarily to ensure that the Town of Mooresville can continue to provide excellent services to our citizens by ensuring adequate insurance coverages, compliance with regulatory agencies and that our employees are trained, empowered, and equipped to conduct their work safely and professionally every day.
If you have been involved in an accident involving Town property, Town employees, or if you have incurred losses for which you feel the Town is responsible, please complete the Citizen Claim Form. You can do so by clicking the link, or by contacting the Risk & Safety Department at 704-799-4183.
If you wish to fill out a grievance for an ADA claim please complete the ADA Grievance Form. If you have additional questions please contact the ADA Coordinator at 704-662-3524.
Please understand that an investigation must be conducted by the Town, and depending on the nature of your claim, possibly the Town’s insurance carrier. This process can take several weeks after your claim is submitted. The authority to pay and settle claims rests with the Town’s insurance carrier. Town employees are not authorized to determine liability or obligate the Town to payment of a claim. For more information, please feel free to contact Risk Management at 704-799-4183.