The town of Mooresville is committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information ("PII"). We will take all reasonable precautions to safeguard your PII from any loss or unauthorized use, access, or disclosure.
If you use the Town’s website for electronic commerce or provide us with PII to set up an account or complete a transaction, we may collect, process, and disclose your name, address, and payment information (if applicable) to the extent necessary to complete the transaction and for record-keeping activities such as for billing, permits, and licenses. We collect, use, and disclose PII to provide you with the service you have requested. Providing us with your PII is always your choice. We will not require you to consent to the collection, use, or disclosure of information, but we may require disclosure as a condition in order to supply a service requested voluntarily by you. With your consent, we may collect PII from you in person, over the telephone, or by corresponding with you via encrypted email, facsimile, or the internet. You should be reminded that unencrypted email may not necessarily be secure against interception. Therefore, we suggest that you do not send sensitive PII (such as your Social Security number) to us via email. If your intended email communication is sensitive, (e.g., it includes information such as your bank account, charge card, or Social Security number), you should instead send it by U.S. mail or in person.
PII will only be retained for the period of time required to fulfill the purpose for which we collected it or as may be required by law. The Town of Mooresville is governed by the North Carolina public records laws. Certain types of personal information constitute public records, which means that we must provide it to persons making public records requests. However, this does not include utility billing information, the account numbers you use to make electronic payments, and certain other types of protected information. A record may be provided with sensitive PII redacted.
In using our website, or linked sites, you are subject to default data collection via cookies and other means. This data is not inherently considered PII but would contain items such as IP addresses, items clicked, pages visited, etc. If you submit information to our website or server through a web page containing visible indicators of active encryption technology, we will take reasonable precautions to safeguard the confidentiality of such information. However, no website can protect itself against all eventualities. The Town will not be held liable for any injury caused by the disclosure of your information, whether by security breach, accident, inadvertence, or any other act resulting in disclosure.