CALEA Accreditation

Accreditation Public Comment Portal
The purpose of this public portal is to receive comments regarding an agency's compliance with CALEA standards, engagement in the service community, delivery of public safety services, and overall candidacy for accredited status. These comments can be in the form of commendations or concerns. The overall intent of the accreditation process is to provide the participating agency with information to support continuous improvement, as well as foster the pursuit of professional excellence.

The Mooresville Police Department was first awarded International Accreditation from the Commission on Accreditation for Law Enforcement Agencies, Incorporated (CALEA) on March 22, 2015. The Mooresville Police Department receives re-accreditation every four years and has been awarded its third Law Enforcement award.

MPD signed another contract with CALEA to gain accreditation of the Communications Division because of the value and importance of CALEA. The Communications Division has completed all steps for accreditation and will go before the commission in July 2023 to seek their accreditation award.

CALEA serves as the premier credentialing association for public safety agencies and provides accreditation services for law enforcement organizations, public safety communication centers, public safety training academies, and campus security agencies. The standards are promulgated by a board of 21 Commissioners, representing a full spectrum of public safety leadership. The assessment process includes extensive self-assessment, annual remote web-based assessments, and quadrennial site-based assessments. Additionally, candidate agencies are presented to the Commission for final consideration and credentialing.

CALEA Accreditation is a voluntary process and participating public safety agencies, by involvement, have demonstrated a commitment to professionalism. The program is intended to enhance organization service capacities and effectiveness, serve as a tool for policy decisions and management, promote transparency and community trust, and establish a platform for continuous review. CALEA Accreditation is the Gold Standard for public safety agencies and represents a commitment to excellence.

Jennifer Harris is the accreditation manager for Mooresville Police Department and is responsible for both Law Enforcement and Communications accreditations. She can be contacted by phone at 704-658-9050 or by email at

A list of titles of all CALEA standards is provided to the public on the CALEA website at for Law Enforcement and for Communications.