Show All Answers

1. Who do I contact with questions about my water/sewer bill, or about setting up a new account?

Visit the utility billing office at Town Hall, 413 North Main Street, or call 704-663-3800. For more information, click the link below.

Utility Billing Office

2. Who do I call to report a water or sewer emergency such as a leaking meter, overflowing manhole or water line break?

During office hours (8 a.m. - 5 p.m. Monday - Friday) contact the Public Operations Center at 704-664-4278. If the emergency is not during these times, call the Mooresville Police Department's non-emergency number at 704-664-3311. The Public Utilities Department has staff on-call 24 hours a day, seven days a week to respond to emergencies.

3. How do I sign up for trash collection or recycling services?

To register for Sanitation Services, please call 704-664-4278 or click here to request Sanitation services online.