Show All Answers

1. How do I request that an item be purchased for the Library’s collection?

You may request an item by clicking on Online Forms and scrolling down to Library – New Purchase Request. We make every effort to fill requests if possible, and to notify you when the item arrives.

New Purchase Request

2. How do I ask a question about my Library account or other information?

On the left side of the screen, click on Ask a Librarian. Submit the form and we will be back in touch as soon as possible. For faster assistance, contact the Circulation Desk at 704-663-1701 for account questions or the Reference Desk at 704-663-1062 for other inquiries.

Online Forms

3. How do I get a library card?

Getting a Mooresville Public Library card is free if you live in Mooresville or Iredell County. Out-of-county residents are charged a yearly fee of $20.00. Cards may be issued during your first visit to the library if you bring one of the following:

· North Carolina Driver's License or Identification Card that includes a current address in North Carolina;
· Driver's License from another state and proof of address in North Carolina; or
· Official Photo Identification (Passport, College ID, Work ID) and proof of address in North Carolina.

For more information, see the Library Card information page or call the Circulation Desk at 704-663-1701. Library Card Information

4. Why does it say my card is expired?

Mooresville Public Library cards are valid for a period of two years. Cards may be renewed at the Circulation Desk, through Ask-a-Librarian, or over the phone at 704-663-1701. Online renewal requests must include the library card number and contact information. Phone requests must include the library card number and must be made by the card holder.

5. What is my pin?

Your pin number is a 4-digit number your chose when opening your library account, or by default the last four digits of the phone number we have on file. If you do not know your pin number, or want to change it, you can ask for it at the Circulation Desk, request it through Ask-a-Librarian, or call Circulation at 704-663-1701. You must have your Library card number to request your pin number.

6. Is there a place to return items after-hours?

There are book drops at the Mooresville Public Library and the Westside Lockers for after-hours returns. Items returned in the drops before the library opens are considered returned the previous open day. Materials returned in the book drop while the library is open are checked in the same day.

7. How do I use the Westside Lockers?

The Westside Lockers are located at the Lowes YMCA, 170 Joe Knox Ave. in Mooresville. Upon request, Library materials may be send for pick-up at the lockers and returns may be placed in the book drop. Additional information can be found at Westside Lockers.

8. Do you have a meeting room and how can I reserve it?

The Selma Burke Room is available for reservation free of charge to organizations who meet federal guidelines for 501(c)(3) tax exempt status. Full details may be found in the Meeting Room Policy.
To Apply for a Room Reservation:
1. Click Reserve a Room to view the current calendar of events.
2. Use the drop down menu at the top of the calendar to choose the month and day of your reservation request.
3. To view the available times for a particular day, click the date in the top left corner.
4. Click the boxes to select the times you wish to request and click “Continue” button.
5. Fill in the application completely for all required fields.
6. To submit your application, click the “Finish” button.
Room Reservations

9. Can I have a test proctored at the library?

Test proctoring is available for Mooresville Public Library cardholders who make arrangements at least 48 hours in advance. Use the online application to contact the Reference department about scheduling an exam. Test Proctoring Form