On Tuesday, March 31, Governor Roy Cooper issued an Executive Order that assists North Carolinians by prohibiting utility shut-offs and late fees, urging utility reconnection; providing guidance on eviction restrictions; and urging financial institutions, including banks and mortgage lenders, to implement relief measures for individuals and businesses who are experiencing financial hardships due to COVID-19.
The entire executive order can be seen at https://mooresvillenc.gov/DocumentCenter/View/5031/EO124-Utilities-Evictions-Financial-Services.
A FAQ can be found at https://mooresvillenc.gov/DocumentCenter/View/5030/FAQs-Financial-Leniency-Evictions-Utilities.