Business Office (Water / Sewer Billing)
The Town of Mooresville’s Business Office is currently experiencing unusually high call volume. If you do not have a question, but simply need to pay your bill, please remember there are other options for making a payment including online at https://mooresvillenc.munisselfservice.com/css/citizens/UtilityBilling/Default.aspx or at our two drop box locations, 413 N. Main Street and 2523 Charlotte Highway.
The Business Office manages water/sewer billing and collects other payments due to the Town of Mooresville, water/sewer service charges, housing and community development loan payments, payments for cemetery plots, and other miscellaneous fees and charges.
Bank Draft Program Authorization (PDF)
Business Application for Water/Sewer Service (PDF)
Residential Application for Water/Sewer Service (PDF)
Residential Application for Water/Sewer Service (ONLINE FORM)
Water and Wastewater Pricing Schedule 2019-2020
Water/Sewer Rates FY 2019-2020 (PDF)
Water / Sewer Service
To obtain water and/or sewer service, a residential application (PDF) (Spanish version (PDF)) or business application (PDF) must be completed for each location where service is requested and submitted in person (with photo identification) at the town’s business office or submitted online.
New applicants will be subject to a deposit dependent on the applicant’s credit, which can vary between a waiver and $200. Renters must list the name and address of their landlord and all applicants must list the names of every adult in their household. The deposit will be applied to the final bill or can be transferred to another utility account with the Town of Mooresville. A lease may be required to assume service.
Initiate Or Terminate Service
Requests for the initiation or termination of water / sewer services require 24-48 hour advance notice. Services are initiated or terminated only on weekdays..
Water / Sewer payments are accepted in the town’s business office, online through the Town of Mooresville’s website, over the phone at 704-663-3800, through personal online banking or may be mailed to:
P.O. Box 602113
Charlotte, NC 28260-02113
Additional water/sewer forms are available on the documents page.
To protect our public water supply, backflow prevention assemblies (devices that prevent the backflow of water into the drinkable water) are required for all homes and businesses that present a potential hazard to the Town’s water supply.
Find more information on the Backflow Program.